Terms and Conditions

1. Prohibited Items:
Prohibited items for shipping include hazardous materials, illegal substances, weapons, and perishable goods, Perfumes, Alcohol, Flammable Liquids, Aerosols, Spray Cans, Batteries, Aftershave, Sanitisers, Firearms, Replicas, Sharp Items, Lighters, Sex Toys, Drones, Toy Drones,

2. Packaging Requirements:
Clients must adhere to specified packaging requirements to ensure safe transport and delivery of their cargo.

3. Insurance Coverage:
Clients are advised to consider purchasing insurance to protect their shipments. Our company offers insurance coverage options.

4. Liability Limitations:
– Our company’s liability in case of loss, damage, or delay in the delivery of cargo is limited. Refer to the full terms for details.

5. Billing and Payment Terms:
Payment terms, accepted payment methods, and billing procedures are detailed in the invoice provided.

6. Claim Procedures:
Clients can file a claim for loss or damage to their shipments by following the outlined claim procedures.

7. Customs Clearance:
Clients are responsible for providing accurate customs documentation and complying with import/export regulations.

8. Force Majeure Clause:
Our company is not liable for delays or failures in performance due to unforeseen events such as natural disasters, war, or government actions (Acts of God).

9. Delivery Timeframes:
Estimated delivery timeframes are provided for different shipping methods and routes. These are estimates and may vary.

10. Cancellation and Refund Policies:
Clients must adhere to the specified cancellation procedures. Refunds are subject to the terms outlined in our cancellation policy.

11. Lien on Cargo:
Our company reserves the right to place a lien on the cargo for unpaid fees or charges related to the shipment.

12. Storage Fee Policy:
Once delivered, goods must be collected within 24 hours. Failure to collect within this timeframe will result in the incurrence of a storage fee.

13. Sender Delay:
Any delays in shipping caused by the sender may impact delivery times and are not the liability of the company.

14. Concealed Items:
If any concealed items are discovered during shipping or customs clearance, they may incur duty charges and penalties as per the relevant regulations and laws.

15. Dispute Resolution:
Disputes between the client and our company will be resolved through mediation, arbitration, or litigation as outlined in the full terms and conditions